frequently asked questions
“do you make all your products?”
everything except the clothing/occasional misc items are handmade. the clothing I list for sale is ethically sourced either from thrifting, preloved pieces from my own wardrobe, or pieces that I’ve personally reworked.
“I live in Niagara/Hamilton. do I have to pay for shipping?”
no! you can stop by my booth at the Niagara Flea Market every Sunday between 9-4 to shop in-person. if you’d like to arrange a delivery within Niagara or Hamilton, simply click the local delivery option at checkout.
“do you do custom orders?”
I do! reach out via email for consultation regarding your needs and what I can do to match them. prices vary based on project. a 1/2 deposit will be required up front upon commission, and the remaining 1/2 will be due upon receipt of your order. custom orders are non-refundable.
“how do you decide on the scents for your music-inspired candles?”
a LOT of thought goes into it, and inspiration can be pulled from plenty of places - specific lyrics, visuals, music videos, an overarching vibe. each of these candles is composed of a unique hand-crafted fragrance blend.
“are your earrings hypoallergenic?”
yes! my earrings are made with iron. they are nickel free and hypoallergenic. unless your ears are extremely sensitive, they’ll be friendly to your skin and won’t cause a reaction.
“do you ever release promo codes/sales?”
occasionally! join my mailing list by entering your email in the prompt box at the bottom of my page. I will send out occasional promotions, sales, and updates. my loyalty card program grants buyers with a stamp towards rewards after every $20+ purchase!
“why do some candles look slightly different?”
soy wax is hyper-sensitive to things like temperature and sunlight. A slight frosting effect, varying textured tops, and other small cosmetic imperfections are completely natural, and an indication of the ingredients’ quality!
“what ingredients go into your candles?”
I keep my candles as ethical as possible. I source the majority of my materials from other small businesses. I use 100% natural soy wax, fragrance oils, and colouring/decor on occasion.
“what is your return policy?”
if your item is damaged, defective, or you are not satisfied, i will gladly accept returns and exchanges within 30 days. if the flaw is not a fault of my own, buyers will be responsible for paying return shipping. please contact me directly for any clarification.
“could you make candles for ____ artist?”
i always take suggestions into account! please feel free to reach out with your suggestions of what you’d like to see. i have a huge list of musicians whose albums i’d LOVE to work with. if the artist you are suggesting is not one i’m very familiar with, unfortunately, i won’t be able to fulfill the request.